CONCORD, NC – A Concord man is suing Carvana after he said the car dealership ran out of credit several times after buying a car from the company.
Art Hill told Action 9 investigator Jason Stoogenke that he bought a BMW from Carvana in 2019.
âIt was a pretty transparent process,â he said.
Hill regularly checks his credit report and said he noticed “a bunch of entries for Carvana”.
According to Hill, Carvana ran her credit three times eight months after buying the car, and then two more times four months later. âI was pretty shocked,â he said.
Hill checked and found this on the company’s website:
“By clicking on ‘GET MY FUNDING TERMS’, I give Carvana written consent to obtain, now and periodically, consumer credit reports (reports) about me from consumer reporting agencies to show current and future credit products and services for which I prequalify when financing with Carvana. I understand that this authorizes Carvana to obtain multiple reports, which may appear as a request on my report, but will not impact my credit score This authorization will expire when my current account is terminated, unless I revoke earlier by contacting Carvana at [email protected]
Hill said credit checks had no impact on his score, but reached out to Action 9 so others could be notified.
âI hope this interview will at least help North Carolina consumers spot these things,â Hill told Stoogenke.
He is also suing Carvana, hoping the company will change the way it treats customers’ private information.
“It’s the language they speak. It’s the only way they’re going to understand, so I just did what I had to do,” he said.
Stoogenke offers you these tips to protect yourself:
Read the fine print – make sure you know the dealer’s policies.
Keep a close eye on your credit – all three credit bureaus offer a free report every year, so get it done for free. Distribute claims to cover the whole year for free.
If you are dealing specifically with Carvana, you can opt out of credit checks.
Stoogenke emailed and called Carvana for a response, but did not get a response in time for this report.
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